WTTC Atlanta - Frequently Asked Questions (FAQ)

How does WTTC.com work?
WTTC.com connects professional meeting and event planners to suppliers in Atlanta through a free business directory. Planners can search for, find and contact suppliers. Listed suppliers are vetted by a local city partner to ensure that have the capabilities and experience to cater to the meetings, incentive, conventions and events industry.

Why register?
Registration provides you with access to a “My Planner” page where you can save and share business listings. It also provides access to our Hot Dates/Hot Deals program, which offers discounts and incentives from Atlanta attractions, including the Atlanta Aquarium and Atlanta Zoo.

Is there a cost to register?
No, WTTC.com is free to all professional event and meeting planners.

What kind of information do you collect at registration?
All we collect is your name and a valid e-mail address.

Will I be contacted by vendors or other business listed on the Website?
No, not unless you specifically contact them first. Your information is not shared with any third-party.

Will I receive e-mails from you?
Yes. We produce a monthly e-newsletter, which you will be subscribed to automatically when you first register. If you do not wish to receive the e-newsletter, then simply opt-out and you will be removed from the subscription list. As well, we send a weekly Hot Dates/Hot Deals update of discounted services and venues. Again, simply opt-out from the initial e-mail if you do not wish to receive updates.

What happens if I forget my password?
To retrieve your password, go to the “My Account” login box, found on the Atlanta city home page and use the automatic password recovery feature. Your password will be sent to the e-mail address that you provided when you first registered.

Can I schedule a demo of WTTC.com for my department?
We offer free online demos to groups of 4 or more. To sign-up e-mail demo@wttc.com.

Is there a user's guide?
Yes, there is a User's Guide, which you can download as a PDF file.

Can non-professionals use WTTC.com?
Our primary users are professional meeting planners and administrative and personal assistants. WTTC.com can also be used by individuals or small businesses, looking to organize their next meeting or event.

What Currency will I be Charged?
Your vendor account for enhanced listings/advertisements on WTTC.com is denominated in your country's currency. (For example, transactions are denominated in USD for vendors listed on WTTC.com’s U.S. cities, and in Canadian dollars for vendors listed on WTTC.com’s Canadian cities).  For Vendors residing in Canada, GST/HST is additional where applicable.

Are Refunds Available?
All Payment Transactions processed through Welcome To The City, Inc. for enhanced listings/advertisements on WTTC.com are non-refundable to the Buyer. If you believe your credit card was used in an unauthorized manner, please contact Welcome To The City, Inc. immediately.

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